Privacy Policy

IntroductionWe value your trust and are committed to being transparent about our practices regarding personal data. This Privacy Policy explains how we collect, use, store, and protect your information when you use our services.

Purpose of the Privacy PolicyThis policy exists to inform you about your rights concerning your personal data and how we handle it. By using our platform, you acknowledge that you have read and agree with the practices described in this document.

Scope of ApplicationThis policy applies to all users of our website and services. Using our site implies agreement to this Privacy Policy.

Consent ClauseBy accessing and using our services, you consent to our data handling practices as outlined in this policy. We will update this policy periodically, and your continued use of our services means that you agree to the changes.

Data We Collect

Personal Information:• Name• Email address• Date of birth• Address• Contact information

Account Info:• Username• Password• Payment details

Technical Data:• Device information (e.g., device type, browser)• IP address• Browser type and version• Cookies

Usage Data:• Site activity logs• Login history• Game interactions

How We Use Your DataWe use your data for the following purposes:

• Creating and managing accounts• Processing deposits and withdrawals• Providing customer support• Eligibility for bonuses and responsible gambling monitoring• Improving our site and personalizing your experience• Fulfilling legal and regulatory obligations

Cookies and TrackingOur website uses cookies to enhance user experience. There are three types of cookies:

• Essential: necessary for the site's functionality (e.g., login management)
• Analytics: helps us understand how you interact with our site (e.g., Google Analytics)
• Marketing: used for targeted advertising and promotions

You can manage or disable cookies in your browser settings.

Legal Basis for ProcessingWe process your data based on:• Contractual necessity: to provide services as agreed upon• Legal obligations: compliance with regulatory requirements• Legitimate interests: improving our services, security measures, etc.• User consent: where explicitly requested and given

Data Sharing and DisclosureWe may share personal data with third-party service providers (e.g., payment processors, gaming suppliers). We do not sell your data. Disclosure may occur when legally required.

Data Storage and RetentionPersonal data is retained for as long as necessary to fulfill the purposes described above. Criteria for retention periods include:

• Contractual obligations
• Regulatory requirements
• Consent duration

We store personal data securely using industry-standard practices, such as encryption (SSL) and access controls.

Security MeasuresWe implement various security measures to protect your data, including:• SSL encryption• Access controls• Authentication processes• Monitoring for unauthorized access

Your RightsUnder data protection laws, you have the right to:• Access, update, or delete your data• Withdraw consent or object to processing• Contact us to exercise these rights

International Data TransfersWe may transfer personal data outside of your country or EEA. Where this occurs, we ensure compliance with relevant regulations (e.g., Standard Contractual Clauses).

Third-Party ServicesExternal links or services have their own privacy policies, which GoKong Casino is not responsible for.

Policy UpdatesWe will notify you of any policy updates. Continued use means acceptance of the changes.